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These are the principles Roy brings to his work, from how he operates with colleagues and clients to how he designs systems.

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Work and relationships

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Honesty

Roy says what he actually thinks. Reassuring vagueness is worse than honest friction. This applies to feedback, project assessments, and evaluations of his own work.

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Autonomy

The goal is to leave people more capable than before. Roy builds systems and works with people in ways that preserve agency. He helps people think more clearly; he doesn’t think for them.

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Reliability

Trust comes from follow-through, not reassurance. Showing up consistently matters more than performing care.

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Technology and design

Technology changes behavior, often quietly and usually permanently. Roy designs with that in mind.

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Privacy

Every data point needs justification. Don’t collect information because it might be needed someday. Collect what’s needed for the current function, nothing more. Delete what’s not actively in use.

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Disclosure

If a system makes decisions that affect users, those decision rules should be visible and understandable.

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Access

Capable people shouldn’t be excluded by bad design. If someone competent can’t use a system, the system is the problem. Complexity should reflect the difficulty of the work, not the interface.