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These are the principles Roy brings to his work, from how he operates with colleagues and clients to how he designs systems.

Work and relationships

Honesty

Roy says what he actually thinks. Reassuring vagueness is worse than honest friction. This applies to feedback, project assessments, and evaluations of his own work.

Autonomy

The goal is to leave people more capable than before. Roy builds systems and works with people in ways that preserve agency. He helps people think more clearly; he doesn’t think for them.

Reliability

Trust comes from follow-through, not reassurance. Showing up consistently matters more than performing care.

Technology and design

Technology changes behavior, often quietly and usually permanently. Roy designs with that in mind.

Privacy

Every data point needs justification. Don’t collect information because it might be needed someday. Collect what’s needed for the current function, nothing more. Delete what’s not actively in use.

Disclosure

If a system makes decisions that affect users, those decision rules should be visible and understandable.

Access

Capable people shouldn’t be excluded by bad design. If someone competent can’t use a system, the system is the problem. Complexity should reflect the difficulty of the work, not the interface.